Terms of Service

Welcome to Kockatoo! By accessing or using our website (www.kockatoo.in) or purchasing our products, you agree to be bound by the following Terms of Service (TOS). Please read these terms carefully before proceeding.

1.1 Kockatoo is an online apparel store catering to Gen Z and Millennials, offering trendy and stylish fashion products.
1.2 These Terms of Service apply to all users of the website, including browsers, vendors, customers, and merchants.
1.3 By using our services, you confirm that you are at least 18 years of age or have parental/guardian consent to use our platform.

2. Products and Pricing

2.1 All prices displayed on the website are inclusive of applicable taxes unless otherwise stated.
2.2 We strive to ensure accurate product descriptions and pricing, but errors may occur. In such cases, Kockatoo reserves the right to cancel or refuse orders.
2.3 Product availability is subject to change without notice.

3. Order Placement and Payment

3.1 Placing an order constitutes an offer to purchase products. Kockatoo reserves the right to accept or reject any order for reasons including, but not limited to, stock availability or pricing errors.
3.2 Payments must be completed at checkout through our secure payment gateways. Accepted modes include credit cards, debit cards, UPI, and wallets.

4. Shipping and Delivery

4.1 We aim to dispatch all orders within 2 working days. Delivery timelines may vary based on your location.
4.2 Kockatoo is not responsible for delays caused by courier services or unforeseen circumstances.
4.3 Shipping costs, if applicable, will be mentioned during checkout.

5. Returns and Refunds

5.1 Customers can raise a return request within 48 hours of receiving their order. Refer to our [Return Policy](insert link) for more details.
5.2 Refunds will be processed as store credit unless stated otherwise. Refunds may take up to [X] working days after approval.
5.3 Products must be returned in their original condition, unworn and with all tags intact.

6. Intellectual Property

6.1 All content on the Kockatoo website, including logos, designs, text, graphics, and images, is the intellectual property of Kockatoo or its licensors.
6.2 You may not reproduce, duplicate, or exploit any portion of the website without express written permission.

7. Limitation of Liability

7.1 Kockatoo will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or inability to access it.
7.2 We are not responsible for inaccuracies, delays, or interruptions in our services due to third-party dependencies.

8. User Conduct

8.1 You agree not to use the website for any unlawful or unauthorized purposes.
8.2 Harassment, abusive language, or misuse of our services is strictly prohibited.
8.3 You must not transmit viruses, malware, or any other code of a destructive nature.

9. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Governing Law and Jurisdiction

10.1 These Terms of Service are governed by the laws of India.
10.2 Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of [City].

11. Amendments

Kockatoo reserves the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting.

Contact Us:
If you have any questions about these Terms of Service, you can reach us at:
Email: support@kockatoo.in

By continuing to use our website, you agree to abide by these terms. Thank you for choosing Kockatoo!