Privacy Policy

Effective Date: 1 January 2025

Kockatoo (referred to as "we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website (www.kockatoo.in), services, and products.

1. Information We Collect
1.1 Personal Information:
We may collect the following details when you interact with our platform:

• Name, email address, and contact number.
• Billing and shipping address.
• Payment information (processed securely through payment gateways).
• Purchase history and preferences.

1.2 Non-Personal Information:
We also collect non-identifiable data such as:

• Browsing activity and device information.
• Cookies, IP addresses, and geolocation.

2. How We Use Your Information

Your data is collected to:

• Process and fulfil your orders.
• Provide customer support and updates on your purchases.
• Send promotional content, offers, and newsletters (only if you opt in).
• Improve our services, website functionality, and marketing strategies.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

• Third-party service providers: For payment processing, delivery, or analytics.
• Legal authorities: To comply with applicable laws or respond to valid requests.
• Marketing and advertising partners:To deliver personalized ads based on your preferences.

All third-party services are bound by confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, such as:

• Storing login information.
• Tracking website performance and user behaviour.You can manage or disable cookies through your browser settings, but this may affect your experience on our website.

5. Data Security

We take reasonable steps to protect your data:

• Secure servers and encrypted payment processing.
• Restricted access to your personal information.
• Regular security audits and updates.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute data security.

6. Your Choices and Rights

• Access and correction: You can request access to or correction of your personal data.
• Opt-out: You can unsubscribe from promotional emails and newsletters anytime.
• Data deletion: Request the deletion of your account and personal information by contacting us.
• Cookie preferences: Manage tracking through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors without parental consent.

8. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting on this page. We recommend checking this page regularly for updates.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact:
Email: support@kockatoo.in

By using our website and services, you agree to the collection and use of your information as outlined in this policy.